From Confusing System Alerts to Data Breach Risks—We Have Your Salesforce Platform Covered.
Ignoring a Salesforce certificate warning today breaks your business processes tomorrow. Leaving default access settings untouched invites a data breach next week. Zon Projects takes away the technical noise and hardens your platform security—delivering complete, fixed-fee Salesforce governance so your system stays quiet, compliant, and operational.
Is Your CRM Operating Without a Maintenance Contract?
Your Salesforce platform is embedded in the center of your business. It holds your client data, revenue streams, and operational history. Yet most organizations run their CRM like a high-value commercial building left without a property manager:
Level 1: Unopened Mail (System Noise & Alerts)
Salesforce constantly issues critical alerts—expiring security certificates, API version deprecations, and cryptic "Unhandled Process Exception" emails. Left unhandled, these background errors quietly build up until a core workflow or integration fails without warning.
Level 2: Unlocked Doors (Security & Breach Risks)
Salesforce secures the cloud infrastructure, but under UK law, your business is 100% legally liable for data access rules and governance. Operating with public email usernames, missing passkey/MFA enforcement, or third-party apps running on full-price System Admin seats leaves your data wide open to credential harvesting and GDPR violations.
Level 3: Structural Decay (Storage Bloat & Operational Disrepair)
Bloated storage, orphaned files, and former employees retaining active logins act like water leaking into a building's foundations—driving up emergency storage fees and degrading daily performance.
You wouldn't climb onto your own roof to clean moss or guess how to rewire a commercial alarm. Backed by 18 years of hands-on platform expertise, Zon Projects acts as your dedicated CRM property manager.
From Entry-Level Care to Full Management
Choose the exact level of platform governance your organization needs today, with the flexibility to scale as you grow.
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Essential Alert Management & System Insurance
The entry-level solution for organizations that need system noise eliminated and basic user access secured.
Proactive Error & Alert Interception: We capture and fix unhandled Flow exceptions, certificate warnings, and API deprecation notices before they disrupt your staff.
1-Hour User Offboarding SLA: Guaranteed rapid access revocation protocols to safeguard customer data whenever an employee departs.
Tri-Annual Release Management: Sandbox testing and patch reviews prior to major seasonal Salesforce updates (Spring, Summer, Winter).
Storage & License Oversight: Monthly tracking of storage thresholds and active user seats to prevent surprise overage bills.
Pricing: From £495 / month (+VAT) | Special rates for Registered Charities
[Explore Platform Care] (Links to /salesforce-platform-care)
Storage Limit & License Usage Oversight
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Identity hardening, UK GDPR alignment, and integration security.
Everything in Platform Care, PLUS:
Username Obfuscation & Single Sign-On Security
Integration Migration to Free/Restricted API Licenses
Quarterly Security Audits (Cyber Essentials Aligned)
Rapid Incident & Data Breach Forensics SLA
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Complete outsourced CRM administration desk and software optimization.
Everything in Platform Guard, PLUS:
Desktop Admin Queue (Fields, Layouts, Reports, Flows)
Automated Storage Cleanup Software Deployment
Pre-Release Sandbox Deployment Testing
Dedicated Technical Account Manager
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Request a complimentary 15-minute Salesforce Security & Exposure Audit. Receive a 2-page Executive Risk Scorecard detailing:
Identity Exposure Index: Percentage of usernames vulnerable to email scraping.
Integration Vulnerabilities: Connected apps running on full-price user licenses.
Financial Waste Metric: Unused paid licenses and projected storage liabilities.
System Health Score: Assessment of unhandled background flow exceptions.
Is Your CRM Operating Without a Maintenance Contract?
Your Salesforce platform is embedded in the center of your business. It holds your client data, revenue streams, and operational history. Yet most organizations run their CRM like a high-value commercial building left without a property manager:
Platform Care: Unopened Mail (System Noise & Alerts)
Salesforce constantly issues critical alerts—expiring security certificates, API version deprecations, and cryptic "Unhandled Process Exception" emails. Left unhandled, these background errors quietly build up until a core workflow or integration fails without warning.
Platform Guard: Unlocked Doors (Security & Breach Risks)
Salesforce secures the cloud infrastructure, but under UK law, your business is 100% legally liable for data access rules and governance. Operating with public email usernames, missing passkey/MFA enforcement, or third-party apps running on full-price System Admin seats leaves your data wide open to credential harvesting and GDPR violations.
Managed Operations: Structural Decay (Storage Bloat & Operational Disrepair)
Bloated storage, orphaned files, and former employees retaining active logins act like water leaking into a building's foundations—driving up emergency storage fees and degrading daily performance.
You wouldn't climb onto your own roof to clean moss or guess how to rewire a commercial alarm. Backed by 18 years of hands-on platform expertise, Zon Projects acts as your dedicated CRM property manager.
Our Services
Essential Alert Management & System Insurance
The entry-level solution for organizations that need system noise eliminated and basic user access secured.
Proactive Error & Alert Interception: We capture and fix unhandled Flow exceptions, certificate warnings, and API deprecation notices before they disrupt your staff.
1-Hour User Offboarding SLA: Guaranteed rapid access revocation protocols to safeguard customer data whenever an employee departs.
Tri-Annual Release Management: Sandbox testing and patch reviews prior to major seasonal Salesforce updates (Spring, Summer, Winter).
Storage & License Oversight: Monthly tracking of storage thresholds and active user seats to prevent surprise overage bills.
Your Complete Outsourced CRM Department
Delivers the full operational output of an in-house £60k/year Salesforce Administrator at less than half the cost.
Includes Everything in Level 2 (Platform Guard), PLUS:
Desktop Admin Support Queue: SLA-backed execution of day-to-day configuration requests (new fields, page layouts, custom reports, dashboards, and Flow updates).
Automated Storage Management: Deployment of our proprietary storage management software to archive historical records, clear orphaned files, and permanently cap storage fees.
Pre-Release Sandbox Testing: Complete environment testing in dedicated sandboxes prior to major Salesforce updates.
Strategic Account Governance: Structured monthly reviews to ensure your CRM directly supports business growth.
Built for Businesses, Non-Profits & IT Partners
For Direct Business & Charity Leaders
If your team relies on Salesforce daily but struggles with confusing error emails, storage limits, or security settings, we provide total platform peace of mind under transparent 12-month agreements.
We Also Work Directly with IT MSPs & Tech Partners
Unmanaged Salesforce orgs across your client base represent a major application-layer security risk that can compromise Cyber Essentials standing. Zon Projects acts as your specialist Salesforce partner—eliminating system noise and data breach risks for your clients while adding high-margin recurring revenue to your ledger via referral commissions or white-label agreements.
Find Out What Is Happening Under Your CRM's Hood
Request a complimentary 15-minute Salesforce Security & Exposure Audit. We inspect your org against native security baselines, UK GDPR rules, and Cyber Essentials access controls, delivering a 2-page Executive Risk Scorecard covering:
System Alert & Error Health: Assessment of unhandled background process errors and pending API risks.
Identity Vulnerability Index: Active accounts exposed to credential harvesting.
Integration Security Audit: Background connected apps running on unrestricted admin seats.
Financial Waste Metric: Unused paid seats and projected storage liabilities.
Frequently Asked Questions
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We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
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Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
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We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
Our Process
Proactive Error & Release Management
Never Panic Over System Exception Emails Again
Unhandled Flow errors and API deprecations disrupt business operations invisibly.
Our support desk intercepts raw technical errors, fixes underlying logic issues in sandbox environments, and provides clear weekly resolution digests.
Cyber Essentials & UK GDPR Security
Secure Your Org Against Identity Threats & Cost Leaks
Default Salesforce settings often expose staff email addresses to credential harvesting and run background integrations on expensive admin licenses. We obfuscate identities, enforce strict access rules, and migrate apps to API-only licenses—saving money and satisfying compliance audits.
Dedicated Support Desk & Storage Tooling
Enterprise CRM Operations Without Payroll Overhead
Submit configuration requests directly to our UK-based support queue. Combined with our proprietary storage management software, we prevent storage overage charges while keeping your workflows optimised.
Is Your Salesforce System Exposing Your Business to Security or Cost Risks?
Request a complimentary 15-minute Salesforce Security & Exposure Audit. Receive a 2-page Executive Risk Scorecard detailing:
Identity Exposure Index: Percentage of usernames vulnerable to email scraping.
Integration Vulnerabilities: Connected apps running on full-price user licenses.
Financial Waste Metric: Unused paid licenses and projected storage liabilities.
System Health Score: Assessment of unhandled background flow exceptions.
Let’s Work TogetherIf you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.

