Man in glasses and blue shirt working at computer with Salesforce interface on screen.

Salesforce (Agentforce) Support for UK SMEs and Charities

Expert admin, development, and integration support without the cost or complexity of big consultancies.

Salesforce is powerful — but keeping it running well takes time, skill, and constant attention. Hiring a full-time admin or a large consultancy often just isn’t realistic for smaller organisations.

That’s where we come in. Zon Projects offers expert Salesforce admin, development, and integration support for UK SMEs and charities who want reliable help without big-agency complexity. We become part of your team, solving problems quickly, maintaining your system, and developing new automations that actually make your workday easier — all through a flexible monthly arrangement that fits your needs and budget.

Why pay for a full-time Salesforce admin or a large consultancy when you only need help a few days a month? Our flexible packages give you ongoing access to UK-based specialists who manage your system, keep your data clean, and deliver improvements that save hours every week — without recruitment costs, training expenses, or long contracts.

Book Your Free Salesforce Health Check

Get a quick review of your Salesforce setup — we’ll identify issues, improvements, and easy wins.

We will look at:

  • Potential security risks

  • Ways to improve licensing costs

  • Storage management

  • Reporting

  • And discuss any requirements you may have


No obligation, just useful insight for your team.

We don’t need access to your system, you can simply share a screen with us from your Sandbox, or we will sign an NDA.

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Struggling to Keep Salesforce Running Smoothly?

Most small teams love the potential of Salesforce (Agentforce) — but find it hard to keep it running efficiently without dedicated staff.

We help SMEs and charities who want Salesforce to just work — without hiring full-time admins or paying for oversized consulting firms.

✅ Fix slow or broken automations
✅ Clean up messy data and reports
✅ Support new users and teams
✅ Improve dashboards and integrations

Our Salesforce Services

  • Salesforce consultants working

    Essentials

    2 days per month – admin, fixes, updates. Ideal for Small teams getting started.

    Starts at £93.75 per hour.

  • Salesforce consultants working

    Growth

    4 days per month – admin + development. Perfect for Expanding SMEs

    Starts at £87.50 per hour.

  • Salesforce consultants working

    Pro

    6+ days per month – full system management. For growing or multi-site organisations

    Starts at £81.25 per hour.

  • Hourly fee

    Pay by the hour

    £120 per hour

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Trusted by UK Nonprofits and Growing Businesses

Zon Projects Ltd has supported charities, membership organisations, and professional firms across the UK, acting as their trusted Salesforce expert.

“We finally have confidence in our Salesforce setup — responsive, practical, and no nonsense.”
– Operations Manager, UK Charity

Why Zon Projects?

We are a UK-based consultancy specialising in Salesforce for small and mid-sized organisations.

  • Over 15 years’ experience with Salesforce

  • Deep understanding of SME and nonprofit needs

  • Flexible monthly support, no long contracts

  • Personal service — we become part of your team

  • Fast response and available 7 days per week

A man in a suit presenting a Salesforce sales performance report on a large screen to three colleagues seated at a conference table.

Why a Full-Time salesforce Administrator

Costs More Than You Think

Many growing SMEs and nonprofits assume that hiring a full-time CRM/Salesforce admin is the most cost-effective way to keep their system running. In reality, when you add up all the costs, the number is higher than you’d expect.

Typical Salary for a salesforce Admin

  • According to Indeed, the average salary for a Salesforce Administrator in the UK is £41,663/year. Indeed

  • Glassdoor reports an average of £44,384/year across the UK. Glassdoor

  • UK job market benchmarkers show a median of around £45,000/year for that role. IT Jobs Watch

For simplicity, let’s assume a base annual salary of £45,000 for a full-time Salesforce admin.

Additional Employer Costs

On top of the salary, you’ll typically incur the following costs:

  • Employer’s National Insurance (approx. 13.8% on salary above threshold)

  • Pension contributions (e.g., 3%+ employer minimum)

  • Holiday pay & paid absence (UK full-time minimum 28 days plus bank holidays)

  • Sickness/absence cover, training and certification costs (particularly important in the Salesforce ecosystem)

  • System upkeep overheads (software licences, internal support, contribution to platform upgrades)

  • Recruitment, onboarding, management overhead

Estimated extra cost: An additional 30-35% on top of salary is a reasonable benchmark.

So if salary = £45,000, add 35% (~£15,750) → £60,750 total annual cost.

Monthly Equivalent Cost

£60,750 ÷ 12 = approx. £5,060/month
For “4-6 days/month of expert admin, dev & integration support”, the cost of a full-time hire is far higher than many SME budgets.

Book a call

Why companies use us.

At Zon Projects, we specialise in helping small and medium-sized UK businesses and charities get the most out of Salesforce.
If your organisation has between 10 and 150 staff, you probably don’t need a full-time Salesforce team — but you do need the system to work properly for your staff, managers, and stakeholders.

We provide flexible, expert Salesforce support designed to get you up and running quickly, fix what’s not working, and help your team actually like using Salesforce.

Common reasons clients come to us

Over the years, we’ve found that organisations typically reach out for one of the following reasons:

  1. You’ve just purchased Salesforce licences
    and need help setting up the basics — users, security, reports, and automation — so you can start using Salesforce with confidence.

  2. You’ve had Salesforce for a while, but it’s not working smoothly
    Often, the setup was done internally, but it’s grown messy or hit technical limitations. We can review, simplify, and get it back on track.

  3. Your in-house admin has left (or is leaving)
    You don’t want the cost or risk of another full-time hire. We provide fractional or on-demand admin support so you can keep things running smoothly without the overhead.

  4. A previous Salesforce project stalled or went wrong
    Maybe your consultancy relationship broke down or the project was left half-finished. We can step in, assess what’s there, and get it completed.

  5. You need to integrate Salesforce with other systems
    Whether it’s Xero, Microsoft 365, Mailchimp, or other tools, we can connect your systems so data flows automatically and staff stop duplicating work.

  6. Your staff dislike Salesforce
    Poor user adoption is one of the biggest challenges for SMEs. We can redesign layouts, simplify processes, and train your team to make Salesforce easier and more enjoyable to use.

  7. You can’t get the reports or dashboards you need
    We’ll help you build clear, meaningful reports that give you the insight you actually need to run your business or report to your board.

Let’s make Salesforce work for your team

Whether you need a quick fix, a managed support service, or a full system review, Zon Projects can help.
We focus on practical solutions that fit your size, your budget, and your team.

👉 Book a quick consultation to discuss your Salesforce challenges and see how we can help.