Proactive Salesforce CRM Managed Services & Governance

Eliminate background system errors, enforce UK GDPR & Cyber Essentials data security, and optimize platform costs. Predictable, fixed-fee CRM management designed specifically for UK SMEs and Charities.

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REDEFINING CRM SUPPORT

Fixed-Fee CRM Governance Built for Reliability, Not Hourly Invoices

Most UK organizations struggle with unpredictable consulting bills, ignored technical alerts, and broken background processes. Zon Projects replaces reactive, ad-hoc firefighting with dedicated, productised platform governance.

We handle system error monitoring, user lifecycle SLAs, integration security, and day-to-day administration under transparent 12-month agreements—giving you total system stability without the cost of a £60k/year in-house admin.

    • Baseline system insurance, error intercepting, and user offboarding SLAs.

    • Automated Flow & System Error Monitoring

    • 1-Hour User Offboarding Security SLA

    • Tri-Annual Salesforce Release Management

    • Storage Limit & License Usage Oversight

    • Identity hardening, UK GDPR alignment, and integration security.

    • Everything in Platform Care, PLUS:

    • Username Obfuscation & Single Sign-On Security

    • Integration Migration to Free/Restricted API Licenses

    • Quarterly Security Audits (Cyber Essentials Aligned)

    • Rapid Incident & Data Breach Forensics SLA

  • Complete outsourced CRM administration desk and software optimization.

    • Everything in Platform Guard, PLUS:

    • Desktop Admin Queue (Fields, Layouts, Reports, Flows)

    • Automated Storage Cleanup Software Deployment

    • Pre-Release Sandbox Deployment Testing

    • Dedicated Technical Account Manager

  • Request a complimentary 15-minute Salesforce Security & Exposure Audit. Receive a 2-page Executive Risk Scorecard detailing:

    • Identity Exposure Index: Percentage of usernames vulnerable to email scraping.

    • Integration Vulnerabilities: Connected apps running on full-price user licenses.

    • Financial Waste Metric: Unused paid licenses and projected storage liabilities.

    • System Health Score: Assessment of unhandled background flow exceptions.

Frequently Asked Questions

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

Our Process

Proactive Error & Release Management

Never Panic Over System Exception Emails Again

Unhandled Flow errors and API deprecations disrupt business operations invisibly.

Our support desk intercepts raw technical errors, fixes underlying logic issues in sandbox environments, and provides clear weekly resolution digests.

Cyber Essentials & UK GDPR Security

Secure Your Org Against Identity Threats & Cost Leaks

Default Salesforce settings often expose staff email addresses to credential harvesting and run background integrations on expensive admin licenses. We obfuscate identities, enforce strict access rules, and migrate apps to API-only licenses—saving money and satisfying compliance audits.

Dedicated Support Desk & Storage Tooling

Enterprise CRM Operations Without Payroll Overhead

Submit configuration requests directly to our UK-based support queue. Combined with our proprietary storage management software, we prevent storage overage charges while keeping your workflows optimised.

Is Your Salesforce System Exposing Your Business to Security or Cost Risks?

  • Request a complimentary 15-minute Salesforce Security & Exposure Audit. Receive a 2-page Executive Risk Scorecard detailing:

    1. Identity Exposure Index: Percentage of usernames vulnerable to email scraping.

    2. Integration Vulnerabilities: Connected apps running on full-price user licenses.

    3. Financial Waste Metric: Unused paid licenses and projected storage liabilities.

    4. System Health Score: Assessment of unhandled background flow exceptions.

Our Services

Let’s Work Together

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.